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FAQ & POLICIES

Spa Policies & Fees

Cancellations & No-Shows


Your spa treatments are reserved especially for you. We value your business and ask that you respect our scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Cancellations with less than 424 hours of notice or missing an appointment are subject to a cancellation fee of the full appointment amount. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. If you are not present at the time of your appointment, there will not be a refund issued.




Late Arrivals


Please keep in mind that showing up late for an appointment will affect the length and nature of your service. We fully understand that sometimes being late is outside of your control. Unfortunately, arriving more than 10 minutes late to perform a service will result in a cancellation, and the associated cancellation fee.




Client Satisfaction & Refunds


Due to the nature of the service there are no refunds on any services rendered. Please contact us within 72 hours of our service date with any problems and/or concerns you have regarding your service and we will discuss a solution. We feel that every client deserves the highest level of satisfaction.




Pricing


Prices are subject to change without notice and are subject to applicable taxes. In fairness to all client, there will be no exceptions to the above policies. If you have any questions or concerns please contact us directly to discuss. By booking your appointemnt with JK Waxing and Beauty Studio you agree to and understand the above stated terms and polices.





Common Questions About Waxing Services

What should I do before my hair wax removal appointment?


No sun tanning prior to a treatment. Avoid stimulants such as caffeine. Keeping your skin exfoliated and hydrated is very important however; do not exfoliate the day before or the day of a treatment. The day of your appointment please come with clean, dry skin without moisturizer or oils.




How long does my hair need to be?


For best results hair should be between 1/8 to 1/4 of an inch (about the length of a grain of rice). If your hair is longer than ½ inch, trimming before your appointment may be necessary.




How long should I wait between wax treatments?


We recommended that the hair be between 1/8 to 1/4 inch for the best results. Each person will have a different rate of growth but typically the first few treatments are spaced 3-4 weeks apart to get the hairs on the same schedule. Subsequent treatments are then spaced 4-6 weeks apart.




What should I do after my wax appointment?


You may feel a little sensitive. Avoid heat (sun, hot showers, sauna, and exercise), friction, and synthetic fabric clothing for 48 hrs. Avoid any creams, lotions, or deodorants with artificial fragrances. Do not use any products with hydroxy acids or other exfoliating properties for at least 48 hrs. This could cause irritation and sensitivity. Bikini Waxing: line (everything outside the underwear) The full (everything in the front, no butt strip) The Brazilian, everything from the front plus the butt strip)